We hope you enjoy your new Sleepy Jones goods, but if you had something else in mind, we make it leisurely to return, exchange or seek expert advice.
To return the good(s) for a full refund, simply use the pre-paid UPS return label that comes with your packing slip within 30 days from the date you receive your order. If you would like to exchange your good(s), please let us know what new size and/or color you would like instead. We only accept exchanges for like items in a different size and/or color (color, only if they are the same price). All returns and exchanges must be unwashed, unworn and have their original tags and labels. When the return is scanned at our warehouse, we automatically send the refund or exchange, which generally takes 2 business days from the receipt of the package.
If you purchase an item at full price and that item then goes on sale within 24 hours of purchase, we will honor the discount upon request. Unfortunately, we cannot accept returns or exchanges from online purchases in our retail locations.
All items purchased on sale are final sale and cannot be returned or exchanged. If we receive a returned sale item, we will contact you via email and the package will be returned to you. No refund will be issued. If you have any questions, just email us at firstname.lastname@example.org.